Electronic Commerce, more commonly known a E-Commerce, is more than just the buying and selling of products over the internet, it is a complete system of services that support both the sales process and provides account management.

E-Commerce also includes:

• Marketing - publicising your products and services
• Sales - generating orders for your products and services
• Payment - enabling credit card payment and electronic fund transfer
• Fulfillment - delivering the product or service to the customer
• Support - providing post-sale assistance to generate further sales

In this introduction to e-commerce, we discuss:

• The Advantages of E-Commerce
• The Challenges of E-Commerce
• E-Commerce Solutions
• Payment Solutions
• Security through Encryption

Next Step: The Advantages of E-Commerce.

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